Five Ways Companies Can Improve Customer Deliveries

The supply chain and logistics is a big challenge for companies that are just getting into the business like the p2p delivery service. They need to ensure that their customers get the delivery on time and accurately. It is important that this is mastered.

To be able to enhance the customer delivery process, here is what the company can do.

The delivery time

Before selecting a vendor to deliver your product, make sure to check the delivery time. This is a major factor that customers look at and thus should be on top of your priority.

Send customer notifications

The system should have a notification system that sends the shipping information directly to the customer. The notification should keep passing on to the customers at regular intervals so that the customer is fully aware where his delivery content is and its estimated date of arrival.

Different options

You could go a step ahead in offering the customer different types of delivery options. This includes same day delivery or the normal business day’s delivery.

Updates

Use SMS in order to keep the customer notified about the delivery time. This is especially useful when the delivery has to take place so that the customer can make the necessary arrangements for someone to collect the item for them or stay at home.

Performance and incentive

Link the performance of delivery and the incentive to pay to your employees. This helps to improve customer service. This lets one put customers on the forefront.

It is all about increasing the speed of delivery and focus on being accurate. Every time that you think of the new plan keep the customer first and understand if the method will benefit the customer or not. You may then want to tweak the method based on the wants of the customer. The business should be customer-centric and special care should be taken about the logistics as well.

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The Best Tips to Use Coupons as a Marketing Tool for Your Business

Use the below tips to use coupons as a marketing tool for your business:

The timing of coupons:  Offer the coupons at the right time.  Placing them at a wrong time may spoil the whole effort.  For example, before festivals, people will be shopping for more.  You can offer coupons to attract them at that time.

Targeting correct customers:  Use the coupons to capture the right customers.  Using the social network will help in capturing the right bulk of people.

Coupon code websites:  An easy way of using coupons as a marketing tool is to give the job to Couponobox.  They will take care of proper timing, more reach and ensure that your sales improve.

Coupons on the slow-moving:  Offer high discount coupons on slow moving items.  You can offer a normal or meager discount to goods that do not require any special marketing effort and is already moving well.

Loyalty:  Offer regular digital coupons to a customer who stays with you for a long time.  This will make them stay even longer.  Also, more people will buy your products and never switch over to others.

Apology:  When your customer suffers from a delay in delivery or technical snag, you can offer a coupon with an apology mail.  This helps in building up the relationship and makes the customer forget unpleasant experiences.  Coupons show how much you value them and make them feel satisfied.

Referral:  Offer coupons for customers who refer your products to others. By referring he is reducing your marketing effort and cost.

First timer:  Coupons can be used to attract first-time customers.  Coupons will make them buy for sure.

Notify attractively:  Notify the coupons in an attractive manner so that it captures in the attention of the customer.

Upselling:  Use coupons to upsell your products.  It is a prudent way of getting more business from the same customer.

Offer more to those who buy more and often:  Offer coupons frequently to those regular buyers.  It is more important to keep them engaged and retain them.

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